FAQs

PROCESS, PRODUCTS, AND MEASUREMENTS

I’m new to Lewis Dean Clothier. What do I need to do to get started?
All our garments are crafted from fabrics that have been carefully selected from some of the finest fabric mills in the world and cut to your customized fit. A Personal Stylist will meet with you for a consultation at your convenience at your NYC location, your office or home to set up a unique measurement profile and help create clothing that is fit and styled exclusively for you.

CUSTOM SHIRTS CARE

Lewis Dean wants you to love your custom shirts as much as we do. Below are some tips that we strongly recommend to prolong the lifespan of your custom shirt.         

         

Upon receiving your first shirt, we recommend washing it before confirming the fit. There may be some slight changes to the fit for the first three to five washes.         

         

Wash your shirts in cold water and hang to dry rather than taking them to the cleaners. We suggest this for all of our shirting, even the non-iron fabrics. Since most of our shirt fabrics are 100% cotton, we allow for some shrinking that is most commonly seen in the collar and cuffs over several launderings. Cleaning shirts with high heat can cause additional shrinkage and will decrease the life of your product.          

         

Starch and the harsh chemicals used during dry cleaning break down the fibers in your shirt.   If you do choose to take them to the dry cleaner, we urge you to request laundering them in cold water rather than hot and hand pressing them instead of using the pressing machine. These options will help retain the fit, fabric life, and design aspects

CUSTOM SUITS CARE?

Below are some tips that we strongly recommend to prolong the life span and wearability of your custom suit.
Storing your sport coats and trousers correctly directly relates to how they perform. It is important to hang them with ample space between so they can breathe, release moisture, and recover. Not wearing them multiple days in a row will also aid in the recovery process.         
When correctly storing your sport coats and trousers, be sure to use quality hangers such as cedarwood. These will help maintain the shape and integrity of each garment while warding off moisture accumulation and moths. To further reduce stress on garment seams, store all sport coats unbuttoned and trousers unzipped.         
Just as we do not suggest dry cleaning for our shirts, we do not suggest it for our jackets. Getting your jacket steam cleaned is the safest way to keep it looking fresh without damaging it. If you feel you must use a dry cleaner, be sure that it is your last resort and do your research to find a reputable one whom you can trust.
We recommend that you wash cotton trousers in cold water and hang to dry. For wrinkled garments, we suggest having them pressed instead of dry-cleaned. You can maintain the cleanliness of the products by routinely cleaning them with a clothing brush to remove dust and debris.

CUSTOM PANTS CARE?

We do not suggest dry cleaning any of our custom pants. In order to prolong their wear, we suggest machine wash cool, tumble dry low, do not bleach, and wash with similar colors. If needed, cool iron on the backside to remove wrinkles.

ORDERS, SHIPPING & DELIVERY?

To check the status of your order, please call 201-560-8278 for assistance from a member of Lewis Dean Corporate Team.         

      

What is the timeframe for delivery of products?

 

Category                                                                                      Turnaround Time     

Custom Suits                                                                                 3-4 Weeks

 

Custom Jackets                                                                              3-4 Weeks      

 

Custom Trousers                                                                            2-3 Weeks      

 

Custom Shirts                                                                                1-3 Weeks